Open a ticket
Create a Paradarum CDN support ticket from the panel or the API, with subject, description, topic, optional property, and a file attachment.
Categories & statuses
Reference for Paradarum CDN support ticket topics (categories) and their lifecycle statuses — Open, In Progress, Resolved, and Closed.
Replies & closing
Reply to a Paradarum support ticket, attach files up to 10 MB, understand auto-reopen on Resolved tickets, and close a ticket.
FAQ
Find quick answers in the in-panel Paradarum FAQ and full guides in this documentation portal before opening a support ticket.