FAQ & documentation

Before opening a ticket, check whether your question is already answered. Paradarum offers two self-service resources alongside support tickets.

Where to find answers

• In-panel FAQ — In the panel, go to Help & Support → FAQs for short answers to the most common questions. Use it for quick answers.
• This documentation portal — Full guides covering properties, domains, rules, live streaming, statistics, and the API. Use it when you need step-by-step detail.

Check FAQ and docs first

Most "how do I…" questions are already covered here. A quick search usually beats waiting on a ticket reply.

Helpful starting points

• Create a property — set up your first property.
• Configure a CNAME — point your domain at Paradarum.
• API introduction — automate against the Paradarum API.

Still stuck?

If the FAQ and docs don't cover your question, open a support ticket and the team will help.